IFAN Finserv Private Limited (IFAN) is committed to maintaining confidentiality,
integrity, and security of personal / financial information about our clients/investors.
IFAN takes great care to protect information (personal, financial, etc.,) about
each of its clients/investors and when we use it, we do so with utmost respect for
IFAN may use clients/investors information in connection with and as may be necessary
for the conduct of IFAN’s business / operations & in order to service and maintain
the clients/investors accounts, for e.g. to process transactions; respond to inquiries
from you/your authorised agent/s; develop, offer, and deliver services; or to fulfill
legal and regulatory requirements.
IFAN may collect public and non-public information/details
(personal, financial, etc.,) about you from any of the following sources for its
lawful business / operational purposes:
- You or your authorized agents through application form (information/details like
name, address, birth date, income, etc.)
- Financial information such as bank account details (e.g. bank account number, cheque
- Risk profile, investment selection, beneficiary information etc.,
- Any other documentation supporting the above information/details
Protection of each clients’/investors’ personal / financial
information is a foundation of customer trust and forms a part of IFAN’s sound business
principles and practice. IFAN restricts access to personal/financial information
to those who require it to develop, support, offer and deliver products and services
to you. IFAN may share any clients’/investors’ information (personal / financial,
etc.,) with the following parties, in connection with and as may be necessary for
the conduct of IFAN’s business/operations:
- With the Registrar & Transfer Agent/s (RTA) of various Mutual Funds/other Issuers,
Banks and / or authorised external third parties/intermediaries or any other service
provider who are involved in transaction processing, dispatches, printing/marketing
etc. of clients/investors investment in any products, unless any investor/unitholder
have specifically written to IFAN to refrain from sharing such information with
- Any regulatory/administrative/legislative authority and/or with the IFAN for compliance
with any legal, statutory or regulatory requirements and/or to verify the identity
of clients/investors for complying with anti-money laundering/KYC requirements and/or
under any applicable laws for the time being in force and/or for the purpose of
IFAN shares such aforesaid information to the aforesaid service providers (e.g.
RTA, Banks, etc.) under strict confidentiality and only on a need to know basis
and for the purposes of lawful functioning of IFAN’s business / operations.
IFAN sends the account statements or financial information pertaining to the clients/investors
to be sent over the internet and only through a secure mode.
IFAN also ensures that the parties to whom such aforesaid information/data is shared
have confidentiality provisions and high levels of security practices, controls
and procedures to ensure its protection.
IFAN also offers several options for accessing and, if necessary, correcting your
account information. You can review your information using your account statements,
or through our website www.ifan.co.in. You may also write or call us with your request
for information at IFAN at 1800 22 6784 or 022 – 4082 7990.
Notwithstanding anything contained, IFAN shall not be responsible / liable, either
directly or indirectly, for the authenticity/accuracy of the personal / financial
information or any other data/information submitted by you and/or for its misuse,
not attributable to the acts of IFAN, at any time and in any manner whatsoever.
In case you feel that any information/data provided by you is inaccurate / deficient
or requires updation, then you shall ensure to correct/amend such information/data
as soon as possible by getting in touch with us. IFAN will at all times endeavor
to handle transactions efficiently and to resolve any investor grievances promptly.
giving any prior notice. Please check this Policy from time to time for any changes.